Generative Coaching Online Training
Terms & Conditions

At Mind Transformations, we are committed to creating an enriching and supportive learning environment for every learner. To ensure transparency, fairness, and mutual understanding, we have outlined the following terms and conditions to empower you throughout your learning journey.


1. Payment of Course Fees, Registration Fees and Administration Fees

Course fees are to be paid before course commencement. To be eligible for any Early Bird discount, course fees must be paid before the expiry of the respective discount period. Apart from the course fees, other miscellaneous fees are applicable in the following scenarios: 

  • Registration Fee: A non-refundable fee of $50 is charged upon enrolment to confirm the seat. This registration fee is included in the listed total fee for the programme.
  • Administration Fee: A non-refundable fee of $30 will be charged for each request made by the learner, such as:
    • Replacement of learner.
    • Any other administrative changes as agreed with the learner.

2. Change of Learner

You may transfer your seat to another individual. An administrative fee of $30 applies (refer to Item 1 - Payment of Course Fees, Registration Fees and Administration Fees). 

To do so, you must inform us by email (sales@nlpsgasia.com) and register the new person. 

This must be done no less than 1 week before the course commencement date.

If the new learner is not registered by 1 week before the course commences, it will be considered a course withdrawal by you and no refund of the course fee will be given.

3. Withdrawing from a Course and refund

We practise both fairness and mutual accountability in our course withdrawal process. Requests to withdraw from a course must be submitted by email (sales@nlpsgasia.com) and will be processed within 10 working days.

Upon withdrawal, we will process your refund based on the following terms (less any applicable bank administrative charges properly paid / payable):

  • More than 2 weeks before course commencement: 100% of the paid course fee (excluding registration fee).
  • 1 to 2 weeks before course commencement: 50% of the paid course fee (excluding registration fee).
  • Less than 1 week before course commencement: No refund.

Refund is not applicable to learners who:

  • Drop out halfway through the course and do not complete the course.

4. Course Cancellation or Rescheduling

  • In the event of course cancellation or rescheduling by Mind Transformations:
    • Learners may opt to reschedule to another class intake at no additional cost.
    • Learners who opt not to reschedule will receive a full refund for any payments made.
    • Mind Transformations will notify registered learners of the cancellation or change in schedule by email to their email address provided during course enrolment, at least 3 working days before the course start date.

5. Personal Data Protection Act (PDPA)

We are committed to handling your data responsibly and in compliance with the Personal Data Protection Act (PDPA) of Singapore, which covers how we collect, use, process, store, dispose of, disclose or transfer your personal data. Please read them under our Privacy Policy Page here.

6. Proprietary Rights

All materials, concepts and information (“the Materials”) presented in connection with the programme, either orally, in writing, in pictures or in the form of training exercises, form the sole and exclusive property of MT and/or Robert Dilts, and they are protected by applicable copyright and trademark laws.

You agree not to reproduce, copy or otherwise duplicate the Materials or any part thereof without first obtaining the written consent of MT and/or Robert Dilts. You understand and acknowledge that the Materials are intended solely for use in this programme and for no other purpose.

You agree not to resell, modify, repackage or rename the Materials, or any part thereof. You also agree not to deliver the Materials, or any part thereof, or any material derived from the foregoing to any other party, whether or not for financial gain.

In the event of a refund, any Materials shall be returned to MT and electronic copies deleted.


Your Growth, Our Commitment

We are here to support your learning journey every step of the way. By agreeing to these terms, you are joining a programme that prioritises your growth and success while fostering trust and transparency. If you have any questions, feel free to contact us at info@nlpsgasia.com.




Revised: 7 April 2025